If we’re serious about communicating, we first have to question our assumptions.

We always assume, for instance, that people will clearly understand what we’ve written or said.

But do they?   more…

There’s a couple of ways to test whether people can easily read what you write.

Most versions of MsWord have the Flesch-Kincaid Readability Test buried in the Tools menu as part of your grammar and spelling check.  more…